Privacy Policy
Scrappo ("Scrappo", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use scrappo.in or contact us for scrap pickup and related services.
1. Information We Collect
Depending on how you interact with Scrappo, we may collect the following information:
- Name
- Mobile number
- Email address
- Pickup address or location details
- Details about the scrap you want to sell
- Preferred pickup date and time
- Information you provide through contact or booking forms
- Communication details when you contact us by phone, email, WhatsApp, or other available channels
- Technical information such as IP address, browser type, device information, and website usage data where applicable
2. How We Use Your Information
We may use the information collected to:
- Process and respond to scrap pickup requests
- Contact you regarding your pickup request
- Coordinate pickup services
- Provide quotations or pricing information
- Process payments where applicable
- Improve our website and services
- Respond to customer support requests
- Prevent fraud, misuse, or unauthorized activity
- Maintain records required for legitimate business and legal purposes
- Send service-related communications
3. Information Sharing
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers, pickup partners, technology providers, payment providers, communication providers, or other parties where reasonably necessary to provide the requested service, operate our website, protect our users, or comply with applicable law.
4. Pickup Partner Information
If your pickup request is assigned to a Scrappo pickup partner, we may provide the partner with information necessary to complete the pickup, such as your name, contact number, pickup location, and relevant pickup details.
5. Payments
Where payments are processed through third-party payment providers, payment information may be handled directly by those providers in accordance with their own privacy policies and security practices.
6. Cookies and Similar Technologies
Scrappo may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and measure website performance.
We may also use third-party analytics or marketing technologies where applicable. You may manage cookie settings through your browser or any cookie controls provided on our website.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain business records, resolve disputes, prevent misuse, or comply with applicable legal obligations.
9. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of your personal information, and withdrawing consent where processing is based on consent.
To make a privacy-related request, please contact us using the details provided below.
10. Children's Privacy
Our services are not intended for children. We do not knowingly collect personal information from children for independent use of our services.
11. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services. Scrappo is not responsible for the privacy practices or content of those third parties. We recommend reviewing their respective privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements. Any updated version will be published on this page with a revised "Last Updated" date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Scrappo
Email:
support@scrappo.in
Website:
scrappo.in